All bookings at Warrior & Wild are made under the agreement of our cancellation policy. This is in place to allow us to continue running small classes, giving the opportunity to attend yoga to as many students as possible.
The cancellation window for all bookings is 12 hours. Classes cancelled within this window will be marked as a 'late-cancel' & no refund will be issued. If you do not turn up to a class or are not permitted entry due to a late arrival, you will be marked as a 'no-show'.
Full refunds via payment processor or class credits are available for classes that are cancelled with more notice than 12 hours.
If you are on an unlimited account (incl. the 30 day introductory offer) we implement a 2 strike warning policy for late-cancellations/no-show bookings.
After this, any further no-show bookings will incur a £12 charge per session & late-cancellations within the 12 hour window will incur a £6 charge.
You will be issued an invoice for any additional charges; payment must be made (or the invoice queried) within 48 hours of receipt, or you may be removed from any future bookings.
A warning strike held on your account will be removed 90 days after issue. To find out the status of your account, please email firstname.lastname@example.org..
Cancellations & amendments must be made by the member through their online booking account. We cannot take cancellations or amendments by email or telephone.
Whilst we endeavour to always offer classes & teachers as published online, occasionally circumstances mean there's a last minute change. In the event that a teacher is changed with less than 12 hours notice, you have the right to cancel your session without incurring the charge or penalty strike. If you wish to do this, you will need to let me know via email in advance so I can manually adjust your booking on the system.